We are excited to be partnering with you on your DAM software implementation. For any Antivirus software installed on our application servers, MediaBeacon requires on-demand scanning exclusions to several folders. As part of MediaBeacon's basic software functionality, it is common to write small amounts of metadata to hundreds or thousands of files at a time. On-demand (or on-access) Antivirus software scanning can cause considerable issues that create a less functional user experience in MediaBeacon. Scanning of MediaBeacon folders may be performed on a timed basis (such as nightly or weekly) without substantial impact on user experience.
To help build a performant interface in your environment, please make the exclusions to your Antivirus software on-demand scanning as outlined below.
Things to Exclude
- The assets themselves
- The caches and temporary file locations, for example:
Antivirus Exception Locations
- Core MB Servers
- MB Assets (Shared Files Directory)
- MediaBeacon Installation Location
- Preview Servers
- Mounted asset storage directory
- R3search Standalone Servers (similar to MB Core)
Variants to these exclusions for Mac/Linux users are available upon request. Please reach out to your Project Manager if you have any questions or concerns about these exclusions.